ScrubHub support
In an emergency, call 911 first.
Get help in the app
Open ScrubHub and go to Account → Help & support, or tap Get help on any booking. Our help assistant answers right away, and Talk to a person sends your question to our team, who reply in the app.
support@scrubhubhome.com. We usually reply within one business day.
Common questions
- Cancelling: free until 24 hours before your arrival window; after that a late cancellation fee applies.
- Payment: we place a hold on your card when you book and charge it when your clean is complete.
- Tips go 100% to your Pro. You can add to a tip for 24 hours after the clean.
- How to delete your account